CAPITAL WEB CONSULTING LTD.
Capacity and Performance Management Services for Large IT Systems
Capital Web Consulting Ltd is an IT consultancy company providing a specialised consultancy service to large organisations. The Company specialisation is around capacity and performance management of large computer systems.
Capital Web Consulting have a proven record of successful delivery and repeat business in the following sectors:
Mobile Telecommunications
Utilities
Investment Banking and Retail Banking
Insurance
Central Govenrment
IT Outsourcing
Success stories include:
Increased yield from remodelling of Call Centre IT systems based on business analysis.
Large scale multi-party IT Integration design and delivery for consolidation of ERP services.
Capacity forecast and provision to a pre-pay mobile IT billing service minimising revenue loss.
Efficiencies in Trade dealing services by mapping business process requirements to IT.
Resolving overnight batch window throughput issues.
Performance Test and Assurance for high volume OLTP service.
Quotes from customers:
"Your consultant is very professional and dedication to work is exemplary"
"very professional, flexible, productive"
"Extrememly reliable in terms of deliverables, quality and timeliness"
"Your consultant has considerably influenced and improved…capacity planning"
"Excellent inter-personal skills helped…establish contacts on a business wide basis"
"business analysis methods are first-class"
"refreshing approach"
"I would have no hesitation in recommending Capital Web Consulting"
Large IT systems can support many thousands of users and process many millions of transactions per day. These systems can suffer poor performance for many reasons, such as insufficient infrastructure, poor technical and application architecture, poor business process design, business outgrowing the system, changing business requirements, etc.
Poor performance represents a real business cost adding up to a lot of non-productive staff time, real loss of revenue, failure to meet business or regulatory targets and loss of business. The Capacity Management discipline attempts to understand an organisation's business and its IT requirements in terms of profiling current business processes and IT usage and how these are expected to change in the future. It requires a high level of competence across several disciplines – business analysis, technical IT archtecture, design and performance, statistical techniques, communication, imaginative solutions and other skills. Therefore good capacity planners are expensive and hard to recruit and many companies take the approach of “buying IT when things get bad”, over-spending in advance (often in the region of £ tens of millions) to avoid problems, or bring in large consultancy companies to address performance and thrpughput issues. Most large organisations take the latter option given the potential scale of impact or overspend in getting it wrong.
Therefore capacity planning is primarily serviced in large organisations by short-term, high tariff consultancy. Capital Web Consulting Ltd is specifically targeting this market. Our unique selling point is that we provide a proven level of excellence and we do not come with the baggage, expense and vested interests of the large consultancy companies. We can work seemlessly with both your business and IT departments. We can fit into your project management structure or work at a corporate level.
The Company was formed in 1997. We remain a small company with two primary consultants providing an exceptional blend of technical and business experience.
“Service Excellence” is the vision of the Company and the cornerstone of our success. Since 1997, Capital Web Consulting has built a proven track record of service excellence in Capacity and Performance Management across all major IT platforms (Mainframes, UNIX, Windows, messaging, databases, batch windows, data network, web, storage) and across a variety of industry sectors. We take a pride in thoroughly understanding your business goals and communicating technical capacity and performance recommendations in business terms and through options that enable business decisions based on full and clear information.
This has given us a unique competitive advantage in being able to offer a comprehensive end-to-end capacity planning service (whereas others are limited by business sector or technology-platform experience). We are able to compete with large consultancy companies through competitive pricing and flexibility.
We aim to maintain this reputation for service excellence, and are extending the service we offer into IT Project Management. It has become clear through experience in the industry that clients are continually recruiting Project Managers from consultancy companies on a short term basis to meet demand. The services offered by these companies is extremely variable and we differentiate ourselves from the market by offering a high level of competence and quality across the full Project life-cycle. We have invested heavily in IT Project Management training and can work within a clients preferred project management discipline to manage work from design through to post-implementation.
For more details, to see examples of our work, or to discuss how Capital Web Consulting can give you and your customers Assurances around IT capacity and service levels please contact enquiries@capitalweb.biz or call 0798 4418122
CAPITAL WEB CONSULTING LTD
Company Number: 3351786 VAT registration: 693173611
Established 1997
Tel: 0798 4418122 EMail:Enquiries@capitalweb.biz
